Delivery information

DELIVERY

We stock most of the products listed on this site and shall dispatch them from our warehouse in Winsford, Cheshire. Most orders are completed within 24 hours, however, we aim to deliver complete orders within 3 to 5 working days. If for any reason there is a delay or any of our products are out of stock we will contact you to advise and give the option to amend or cancel your order.

Please contact us if you have urgent requirements for next day delivery and we will do our best to assist. A Saturday delivery service is available at an extra cost so please contact us before so that we can quote for this service.

Delivery to UK mainland is FREE OF CHARGE for orders over £30.00 plus VAT. A carriage charge of £7.95 is made for orders below this amount. 

For delivery to Northern Island, Scottish Offshore and Highlands the following additional charges will be made for deliveries at the following rates:

 

DELIVERY INFORMATION TO SCOTTISH OFFSHORE, HIGHLANDS & NORTHERN IRELAND

Area

Days to Deliver

Postcode

Delivery Surcharge

Scottish Offshore

2 - 5 Days

ZE1 - ZE3, HS1 - HS9, IV41 - IV49, IV51, IV55 - 56, KW15 - 17, KA27 - 28, PA20, PA41 - 49, PA60 - PA78, PH42 - PH44   

 £25.00

Northern Ireland

Next Day

All BT Postcodes

 £25.00

Scottish Mainland

Next Day

AB41, AB51 - AB52, FK17 - FK21, IV1 - IV20, IV30 - IV32, IV36, IV63, PA21 - PA33, PA37 - PA39, PH15 - PH26, PH32, 

 £18.00

Scottish Mainland

2 - 5 Days

AB37 - AB38, AB42 - AB45, AB53 - AB56, IV21 - IV28, IV40, IV52 - IV54, KW1 - KW3, KW5 - KW14, PA34-PA40, PA80, PH30 - PH41, PH49 - AB30, AB33 - AB36, DD8 - DD9

 £18.00
Isle of White Next Day All Postcodes  £18.00


For customers in the Republic of Ireland, Channel Islands and Isle of Man please contact us for a quotation.  ALL ORDERS. 

COMPLAINTS

Occasionally we get things wrong but we are committed to putting them right when we do. If for any reason you wish to complain you can speak to anyone in our customer services department who will endeavour to solve the matter to your satisfaction. You can email us, phone us or write to us with any comments or complaints you have.